topic Re: sim don't support 5g in SIM cards & Porting

sim don't support 5g

hongyibear — Fri, 26 Sep 2025 17:11:48 GMT

I want to know whether my package support 5G or not, the 5G standalone on my phone could not be switched on

Re: sim don't support 5g

XRaySpeX — Fri, 26 Sep 2025 17:25:10 GMT

@hongyibear : Are you on contract or PAYG?

Re: sim don't support 5g

hongyibear — Fri, 26 Sep 2025 17:39:22 GMT

Yes! Only contrast support 5G?

Re: sim don't support 5g

XRaySpeX — Fri, 26 Sep 2025 18:13:34 GMT

EE are currently prompting some customers with older SIMs to upgrade so they can benefit from 5G Standalone,

See Using 5G Standalone for benefits.

Re: sim don't support 5g

Matt_124 — Fri, 26 Sep 2025 18:38:15 GMT

I noticed that you answered yes as opposed to pointing out which of the products you have. To be clear in case of confusion, only Pay Monthly contracts support 5G on EE (be that either 5G Non-Standalone which leverages the existing 4G bands as an anchor layer, or 5G Standalone which is only available in certain locations.)

5G Standalone access is included on All Rounder or Full Works SIM Only plans, as well as on all handset plans with a 5G SA compatible device.