https://community.ee.co.uk/t5/SIM-cards-Porting/Re-Sim-not-received-No-order-information/m-p/1561614#M54690 <P>Hi similar here. Ordered a very expensive SIM card on the 19th of June that never arrived. I phoned EE twice, first time after a month where they told me they can see the order had only just gone through at the time, they assured me it would arrive in a couple of days. It did not so I phoned them again and they hung up on me. I would advise anyone who wants ee to use Lyca instead. I'm getting 5g 145mb download indoors in a spotty area for half the price off EE. If they had sent my SIM in june I would have been locked in for 24 months on their very expensive plan. Glad it never came.&nbsp;</P> Fri, 05 Sep 2025 15:04:01 GMT Cameron6991 2025-09-05T15:04:01Z https://community.ee.co.uk/t5/SIM-cards-Porting/Re-Sim-not-received-No-order-information/m-p/1561614#M54690 <P>Hi similar here. Ordered a very expensive SIM card on the 19th of June that never arrived. I phoned EE twice, first time after a month where they told me they can see the order had only just gone through at the time, they assured me it would arrive in a couple of days. It did not so I phoned them again and they hung up on me. I would advise anyone who wants ee to use Lyca instead. I'm getting 5g 145mb download indoors in a spotty area for half the price off EE. If they had sent my SIM in june I would have been locked in for 24 months on their very expensive plan. Glad it never came.&nbsp;</P> Fri, 05 Sep 2025 15:04:01 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Re-Sim-not-received-No-order-information/m-p/1561614#M54690 Cameron6991 2025-09-05T15:04:01Z https://community.ee.co.uk/t5/SIM-cards-Porting/Re-Sim-not-received-No-order-information/m-p/1561668#M54691 <P>Hi <SPAN><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4851510">@Cameron6991</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear about what has happened with your SIM, and that this was not resolved when you reached out to the team about this. I would recommend <A href="https://ee.co.uk/help/contact-ee" target="_blank" rel="noopener">getting back in touch with the team</A>, just to ensure that this order was fully cancelled, and that you're not going to be charged for a service you're not getting.</P> <P>Rach</P> Mon, 08 Sep 2025 07:03:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Re-Sim-not-received-No-order-information/m-p/1561668#M54691 Rach_H 2025-09-08T07:03:53Z