topic Re: "We are experiencing technical problems right now, please try again later." PAC in SIM cards & Porting

"We are experiencing technical problems right now, please try again later." PAC

edward_facundo — Thu, 04 Sep 2025 09:37:41 GMT

Everytime I try to request my PAC code through website I got this error message
"We are experiencing technical problems right now, please try again later."

The SMS code is not working.
150 is taking forever and never get someone to answer my call.

There's any other option ?

Re: "We are experiencing technical problems right now, please try again later." PAC

Debbie_G — Thu, 04 Sep 2025 11:51:48 GMT

Hi @edward_facundo.

Thanks for coming to the Community.

I'm sorry to hear you're seeing this message when trying to request your PAC code online, and that the SMS option hasn’t worked for you either.

Have you been able to get through to the team at all? They’ll be able to help get this sorted for you and ensure you receive your PAC code.

Debbie

Re: "We are experiencing technical problems right now, please try again later." PAC

Chris_B — Thu, 04 Sep 2025 12:20:08 GMT

@edward_facundo What is the error message you get when you try to get your passcode via text ?