topic Hello, I lost my SIM card and I have no access to it. I want to get a new SIM ca in SIM cards & Porting

Hello, I lost my SIM card and I have no access to it. I want to get a new SIM ca

mehdibaledi — Fri, 15 Aug 2025 10:15:02 GMT

Re: Hello, I lost my SIM card and I have no access to it. I want to get a new SIM ca

Debbie_G — Fri, 15 Aug 2025 10:32:39 GMT

Thanks for coming to the community.

If your SIM card is lost, please give our Guides a call. They’ll be able to access your account, block the existing SIM, and arrange for a replacement to be sent to you by post.

Alternatively, if you live near an EE store, you can go in store with photo ID, and they can replace the SIM for you there.

You can find more information on reporting a lost SIM on our Lost or Stolen Mobile Phone help page.

Debbie

Re: Hello, I lost my SIM card and I have no access to it. I want to get a new SIM ca

Poppy1312 — Sat, 06 Sep 2025 12:51:49 GMT

Thank you

Re: Hello, I lost my SIM card and I have no access to it. I want to get a new SIM ca

Leanne_T — Sat, 06 Sep 2025 14:43:36 GMT

Hi there @Poppy1312

Thanks for coming to the community and letting us know the solution has helped with the lost SIM card.

If you have any questions or need any further help, please let us know.

Leanne.