topic Re: Transferred number over from Three to EE Esim, imessage was working now isn't in SIM cards & Porting

Transferred number over from Three to EE Esim, imessage was working now isn't

mattwhistance — Wed, 06 Aug 2025 14:59:06 GMT

My number transferred over today and was working fine until an hour ago. Now when i go to imessage there is just a spinning circle next to my number and i have tried resetting and turning it off and resetting network settings and it has still not worked. Most of the time it just says activation unsuccessful or an error has occured and sometimes i click on the phone number and nothing happens.

Re: Transferred number over from Three to EE Esim, imessage was working now isn't

Northerner — Wed, 06 Aug 2025 15:08:46 GMT

Hi @mattwhistance

Does your internet work.

Thanks

Re: Transferred number over from Three to EE Esim, imessage was working now isn't

mattwhistance — Wed, 06 Aug 2025 15:14:39 GMT

Yes it does and my data

Re: Transferred number over from Three to EE Esim, imessage was working now isn't

Rach_H — Wed, 06 Aug 2025 17:49:36 GMT

Hi @mattwhistance,

Welcome to the Community!

When you go to Contact > My Card, is the correct number showing?

Rach

Re: Transferred number over from Three to EE Esim, imessage was working now isn't

mattwhistance — Wed, 06 Aug 2025 19:00:05 GMT

It shows my actual number and the number the eSIM came with. The iMessage worked for a while again about an hour ago and now it’s doing the same thing again.

Re: Transferred number over from Three to EE Esim, imessage was working now isn't

Peter_W — Thu, 07 Aug 2025 07:11:04 GMT

Good morning @mattwhistance 😊

We recommend it can take up until midnight for a number port to fully complete, so now we've passed over to the next day, are you still facing the same issues?

If you haven't already I would now recommend removing your Three SIM, then try checking the settings that @Rach_H mentioned again.

Peter