topic Esim qr code in SIM cards & Porting

Esim qr code

Lorraine112 — Tue, 27 May 2025 14:29:17 GMT

I'm upgrading from pixel 7 to 9, both on EE. Pixel 9 says I should be able to find a qr code thats been sent to me. But don't have anything in email, text, or package phone was received in. Anything I'm missing?

Thanks!

Re: Esim qr code

Leanne_T — Tue, 27 May 2025 16:20:12 GMT

Hi there @Lorraine112

Thanks for coming to the community.

If you’ve upgraded your EE device and had an eSIM before, you’ll need to log in to EE and order a replacement eSIM to download to your new device. If you go to Profile > Settings > Replace my SIM/eSIM.

Full details and help can be found in the Using an eSIM with a Google Pixel page,

Leanne.

Re: Esim qr code

Lorraine112 — Tue, 27 May 2025 19:21:03 GMT

Thanks - got it now!