topic Re: No service on iphone in SIM cards & Porting

No service on iphone

Mickyj93 — Mon, 19 May 2025 12:58:08 GMT

Hi,

My sons iphone is saying no service but was ok this morning. I have asked Google and hes done all the steps it says but its still the same.

What do I do??

Thanks for any help 😊

Chris_B — Mon, 19 May 2025 13:25:42 GMT

@Mickyj93 are you also an EE customer? If you are, do you have a signal on your device? have you tried restarting the device?

Northerner — Mon, 19 May 2025 13:30:09 GMT

When did he get the iPhone and was it from EE.

Is he on EE PAYG or pay monthly contract.

Thanks

Mickyj93 — Mon, 19 May 2025 13:48:20 GMT

Hi,

Yes im also on EE and I have signal.

We have tried everything but still says no service

Mickyj93 — Mon, 19 May 2025 13:49:41 GMT

Hi,

We got the iPhone last year but it wasn't from EE.

The sim has worked perfect till this afternoon. He on a pay monthly sim.

bristolian — Mon, 19 May 2025 14:25:50 GMT

You've twice mentioned that you've "tried everything" - can you be more specific and describe exactly what you have tried so far?

Mickyj93 — Mon, 19 May 2025 14:55:05 GMT

Restarting, taking sim out, updating, restarting again.

How can it work fine this morning and now it won't?

Northerner — Mon, 19 May 2025 15:12:23 GMT

If your SIM is on EE then try his SIM in your phone and your SIM in his phone. If both work the SIM is not the problem.

Did you buy the phone from eBay or Facebook?

Thanks

Chris_B — Tue, 20 May 2025 12:30:29 GMT

@Mickyj93 Have you tried a network reset on the device?