topic Re: sim activation in SIM cards & Porting

sim activation

gfb8846 — Mon, 19 May 2025 09:59:32 GMT

EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.

Michael_D — Mon, 19 May 2025 11:59:26 GMT

Thanks for coming to the community.

Have you recently received a new SIM?

Usually if the current SIM works there should be no need to activate another one.

Is it a text that is asking you to update the SIM? If so, can you share a screenshot?

Michael

gfb8846 — Mon, 19 May 2025 14:36:50 GMT

New sim becouse the prehistoric old one would not fit my new phone. I get texts asking to activate the new one but it appears to be working.