topic Sim change in SIM cards & Porting

Sim change

Daz999 — Thu, 15 May 2025 07:14:41 GMT

Hello I've just switched to EE Sim only deal, I've opted to keep my old number, EE ha t say it may take up to the 11/06/2025 to make this happen, why so long I thought a day or so max, any way of speeding this up?

thanks

Re: Sim change

Ritu_D — Thu, 15 May 2025 09:38:01 GMT

Good morning @Daz999

Welcome to the community.

Was your old number on a different Network?

Thanks

Ritu

Re: Sim change

Daz999 — Thu, 15 May 2025 13:47:16 GMT

It was but I've managed to sort it now Thank you for assisting

Re: Sim change

Peter_W — Thu, 15 May 2025 13:59:14 GMT

Hey @Daz999, I'm really glad to hear you managed to get that sorted!

When you request to transfer a number from another network using a PAC, usually we'll assign you the latest possible date so you've got extra time in case there's a delay in you setting up your phone.

Once your SIM is active in the phone and connects to our network though, we'll bring the transfer forwards to the next eligible date.

Peter

Re: Sim change

bristolian — Thu, 15 May 2025 14:03:28 GMT

@Daz999 wrote:
It was but I've managed to sort it now Thank you for assisting

Great stuff, but... users like yourself often come on this forum seeking help, and may find your thread.

Just posting "I've sorted it" without explaining how, doesn't always help other users. It can often be useful to explain how you resolved it.