https://community.ee.co.uk/t5/SIM-cards-Porting/It-only-says-replace-my-sim-and-then-gives-me-a-physical-sim/m-p/1532600#M53343 <P>I don't have that option. It only says replace my sim and then gives me a physical sim option with a £1.50 delivery charge. I have used a few esims on my phone (Google Pixel 5) so it has the capability.</P> Mon, 12 May 2025 08:11:41 GMT clairebre 2025-05-12T08:11:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/It-only-says-replace-my-sim-and-then-gives-me-a-physical-sim/m-p/1532600#M53343 <P>I don't have that option. It only says replace my sim and then gives me a physical sim option with a £1.50 delivery charge. I have used a few esims on my phone (Google Pixel 5) so it has the capability.</P> Mon, 12 May 2025 08:11:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/It-only-says-replace-my-sim-and-then-gives-me-a-physical-sim/m-p/1532600#M53343 clairebre 2025-05-12T08:11:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/It-only-says-replace-my-sim-and-then-gives-me-a-physical-sim/m-p/1532614#M53344 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3905187">@clairebre</a></SPAN>.&nbsp;</P> <P>If you are not seeing the option in your online account I'd recommend giving us a call.&nbsp;</P> <P>Our customer care team will be able to help with this further.&nbsp;</P> <P>Katie</P> Mon, 12 May 2025 07:15:17 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/It-only-says-replace-my-sim-and-then-gives-me-a-physical-sim/m-p/1532614#M53344 Katie_B 2025-05-12T07:15:17Z