topic Re: Keep old number in SIM cards & Porting

Keep old number

Clintv59 — Fri, 08 Dec 2023 20:37:07 GMT

Just joined EE but want to keep my old number from previous provider what do I need to do?

Re: Keep old number

XRaySpeX — Fri, 08 Dec 2023 21:02:18 GMT

@Clintv59 : Get your PAC from your current network & once you've got your EE SIM give the PAC to EE using Fill out this quick form to transfer your number .

Re: Keep old number

Suzy1234 — Sun, 25 Feb 2024 16:02:49 GMT

I’ve tried this half a dozen times online and keeps coming up with ERROR TRY AGAIN. Tried texting 150 and no option for keeping my old number comes up. What am I supposed to do 🙄

Re: Keep old number

Katie_B — Mon, 26 Feb 2024 08:08:14 GMT

Hello @Suzy1234.

Thanks for coming here.

If you are seeing an error when completing the online form then please give us a call on 150.

Our customer care team will be happy to process your number port request.

Katie

Re: Keep old number

zangana — Wed, 15 May 2024 18:54:48 GMT

Yes please

Re: Keep old number

Leanne_T — Thu, 16 May 2024 06:23:15 GMT

Hi @zangana

Would you like to transfer your number from another network?

If so, do you have the PAC?

Leanne 🙂

Re: Keep old number

Si76 — Thu, 25 Jul 2024 19:31:59 GMT

Hi want to change my number to

Re: Keep old number

Katie_B — Fri, 26 Jul 2024 06:41:42 GMT

Hello @Si76.

Thanks for coming here.

If you would like to change your mobile number please give us a call on 150.

Katie

Re: Keep old number

maidlow19 — Wed, 09 Oct 2024 13:09:45 GMT

No, nor my mobile with giffgaff sim inside. Can i still obtain a PUK number 2 keep my old mobile number?

Re: Keep old number

Ali_A — Wed, 09 Oct 2024 14:48:04 GMT

@maidlow19

You'll need a PAC from your previous network to transfer your number to EE.
The easiest way to obtain a PAC from any network is by texting PAC to 65075 using the old SIM card.

Once you have received your PAC code you can go to our Transfer my number to EE page (follow step 4) to submit your PAC code using our online form.

Ali

Re: Keep old number

Khall0093 — Fri, 09 May 2025 18:17:22 GMT

Re: Keep old number

Khall0093 — Fri, 09 May 2025 18:18:07 GMT

Hi can I keeps my old number please

Re: Keep old number

XRaySpeX — Fri, 09 May 2025 21:21:43 GMT

@Khall0093 : Depends where you've got it now.