topic Re: problem with calls connections in SIM cards & Porting

problem with calls connections

ArackSessa — Sat, 26 Apr 2025 12:16:30 GMT

hey, I transferred my number from gg to ee yesterday and since then I can't make calls, I can't call the info line either... any advice? I turned my phone off and on 20 times

Re: problem with calls connections

Northerner — Sat, 26 Apr 2025 12:24:41 GMT

Hi @ArackSessa

Sounds like your number hasn't fully transferred over yet.

Thanks

Re: problem with calls connections

bristolian — Sat, 26 Apr 2025 12:27:36 GMT

Have you received the text notification to advise of port-in complete? Does your phone show network coverage?

EE-CS are on 07953 966150 from any working phone

Re: problem with calls connections

ArackSessa — Sat, 26 Apr 2025 13:46:22 GMT

hey, yes I got a message yesterday about the completed transfer

Re: problem with calls connections

ArackSessa — Sat, 26 Apr 2025 13:47:02 GMT

ok thanks, so I'll wait some more

Re: problem with calls connections

bristolian — Sat, 26 Apr 2025 16:46:59 GMT

FYI you have a short time after posting to edit your reply, negating the need for multiple short responses.

If you've received the "port-in complete" message, and still have issues, then something is clearly awry and will likely only be resolved by EE-CS intervention.