topic Re: Esim in SIM cards & Porting

Esim

Roo1982 — Sat, 26 Apr 2025 10:14:22 GMT

I have a physical sim how to I get it changed to a e sim?

Re: Esim

Schockwave — Sat, 26 Apr 2025 10:58:26 GMT

Hello @Roo1982 ,

Welcome to the community,

Are you on pay as you go or contract? On Pay as you go there is no way of having E-Sim, it is only available for contract customers.

Re: Esim

Roo1982 — Sat, 26 Apr 2025 14:01:55 GMT

I am going too venture to the shop.

Re: Esim

Peter_W — Sun, 27 Apr 2025 07:32:38 GMT

Welcome to the Community, @Roo1982 😊

Like @Schockwave mentioned, we currently only have eSIMs available on pay monthly, but if this is all good then it's definitely something our retail stores can look into for you.

Just be aware you'll need a valid passport or UK driving license to get this switched.

Peter