topic Re: Text and calls different numbers in SIM cards & Porting

Text and calls different numbers

Jules2208 — Mon, 21 Apr 2025 11:17:51 GMT

Hi I ported my number on 17th to an iPhone 16e. It took 2 attempts and now my number is correct on calls but the sim number on text! My correct number will return message failure for texts but can answer calls !

Re: Text and calls different numbers

Rach_H — Mon, 21 Apr 2025 14:45:58 GMT

Hi @Jules2208,

Welcome to the Community!

When you go to Phone > Contacts > My Card, which number is showing?

Rach

Re: Text and calls different numbers

Jules2208 — Mon, 21 Apr 2025 15:00:55 GMT

The sim number, the incorrect number is showing

Re: Text and calls different numbers

Rach_H — Mon, 21 Apr 2025 15:09:28 GMT

Are you able to edit this and change it to the correct number @Jules2208?

Rach

Re: Text and calls different numbers

Jules2208 — Mon, 21 Apr 2025 16:40:45 GMT

I tried this but it wouldn’t save

Re: Text and calls different numbers

Chris_B — Mon, 21 Apr 2025 18:46:59 GMT

@Jules2208 Turn off iMessage and FaceTime and restart the device then check your number in settings>apps>phone if it’s now shows correct you can enable iMessage and FaceTime.