https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-not-working/m-p/1523599#M52963 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4749041">@JoeHaggers</a>&nbsp; contract don’t just terminate on the minimum term date they changed to 30 day rolling contracts until notice is given to terminate or you change network. &nbsp; &nbsp;so my question is has the account holder terminated the contract ? &nbsp;Not doing so will still result in billing . &nbsp;&nbsp;<BR /><BR /></P> <P>Your new sim has a new number? &nbsp; &nbsp;Have you tried restarting the device a few times?&nbsp;</P> Tue, 08 Apr 2025 12:55:33 GMT Chris_B 2025-04-08T12:55:33Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-not-working/m-p/1523583#M52962 <P>I got a new SIM card for my phone as my contract had run out but I wasn’t the one paying for it. My old one was an eSIM. It’s reading the SIM but it’s not connecting to the network so I can’t use my data.</P> Tue, 08 Apr 2025 12:40:43 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-not-working/m-p/1523583#M52962 JoeHaggers 2025-04-08T12:40:43Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-not-working/m-p/1523599#M52963 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4749041">@JoeHaggers</a>&nbsp; contract don’t just terminate on the minimum term date they changed to 30 day rolling contracts until notice is given to terminate or you change network. &nbsp; &nbsp;so my question is has the account holder terminated the contract ? &nbsp;Not doing so will still result in billing . &nbsp;&nbsp;<BR /><BR /></P> <P>Your new sim has a new number? &nbsp; &nbsp;Have you tried restarting the device a few times?&nbsp;</P> Tue, 08 Apr 2025 12:55:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-not-working/m-p/1523599#M52963 Chris_B 2025-04-08T12:55:33Z