topic Please help in SIM cards & Porting

Please help

Dawnie37 — Mon, 07 Apr 2025 10:46:19 GMT

I ported my number over and it’s all been done but now I can’t make any calls.

the iPhone originally had a eSIM and my old number was down as the secondary , this now won’t work it has no signal. Please can someone help I need this for work

Re: Please help

Ritu_D — Mon, 07 Apr 2025 12:16:11 GMT

Hi @Dawnie37

Welcome to the community.

I am sorry to hear you are experiencing these issues.

Could I just ask when the number ported over?

Have you restarted your phone since the port in?

Thanks

Ritu