topic Re: ESIM not working in SIM cards & Porting

ESIM not working

Allang90 — Fri, 04 Apr 2025 17:26:07 GMT

I had issues transferring my eSIM I spent an hour chatting to get it resolved, it took almost 24 hours to work and not just another 24 hours after working it’s dropped off. I have tried to reach out on the app but it keeps referring me to call 150 or another number, however I CAN’T, the call FAILS I need to speak with a person and I’m becoming increasingly frustrated that I’m not able to use my phone the way I need to without WIFI connection

Re: ESIM not working

Northerner — Fri, 04 Apr 2025 19:24:08 GMT

Hi @Allang90

Use Skype and the number in my signature to call EE.

Are you in the UK.

What device do you have.

Thanks

Re: ESIM not working

bristolian — Sun, 06 Apr 2025 12:57:15 GMT

@Allang90 wrote:

I’m not able to use my phone the way I need to without WIFI connection

This suggests you're able to use WiFi-calling? Which, for clarity, does not mean using WhatsApp, Messenger, Facetime or any such method.

If you can use WiFi-calling, your SIM is working. Or at the very least, it allows an outgoing call over a WiFi-connection.