topic Re: New sim - porting number in SIM cards & Porting

New sim - porting number

NHarris85 — Tue, 11 Mar 2025 13:13:21 GMT

Ive signed up for a sim only deal today and the email says my number will be ported over in 24 hours. What if the new sim hasn’t arrived by tomorrow and I’m left without a working phone?

is it really 24 hours from placing an order?

Re: New sim - porting number

XRaySpeX — Tue, 11 Mar 2025 13:20:33 GMT

Your no. won't be ported until within 1 working day of when you have received your EE SIM & activated it on EE network. Until then your existing SIM on your old network will continue working.

Re: New sim - porting number

Schockwave — Tue, 11 Mar 2025 13:21:59 GMT

Hello @NHarris85 ,

Welcome to the community,

You should have waited until you received the SIM card to port your number over, as SIM cards are sent via second class post, and you would have received a temporary number with the SIM card.

You can always go into an EE high street store with photo ID and get one there.