https://community.ee.co.uk/t5/SIM-cards-Porting/transfer-old-backed-up-information-to-new-sim-card-and-phone/m-p/1512538#M52546 <P>HI ,</P><P>My phone accidentally dropped and now have a Samsung phone. I have a new SIM with my old number however I need to access all my old information and contacts with online banking. Need help please</P> Sun, 02 Mar 2025 15:14:18 GMT tony-patient 2025-03-02T15:14:18Z https://community.ee.co.uk/t5/SIM-cards-Porting/transfer-old-backed-up-information-to-new-sim-card-and-phone/m-p/1512538#M52546 <P>HI ,</P><P>My phone accidentally dropped and now have a Samsung phone. I have a new SIM with my old number however I need to access all my old information and contacts with online banking. Need help please</P> Sun, 02 Mar 2025 15:14:18 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/transfer-old-backed-up-information-to-new-sim-card-and-phone/m-p/1512538#M52546 tony-patient 2025-03-02T15:14:18Z https://community.ee.co.uk/t5/SIM-cards-Porting/transfer-old-backed-up-information-to-new-sim-card-and-phone/m-p/1512547#M52547 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1327834">@tony-patient</a>&nbsp;</P> <P>You'll need to register your banking apps again on your new device, a back up won't save any data.&nbsp;</P> <P>If you have backed up to Google then when you enter your account details on your new device you should have the option to download your contacts.&nbsp;</P> <P>Thanks&nbsp;</P> Sun, 02 Mar 2025 16:05:37 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/transfer-old-backed-up-information-to-new-sim-card-and-phone/m-p/1512547#M52547 Northerner 2025-03-02T16:05:37Z