topic Can not activiate my replace sim as I ost my old sim in SIM cards & Porting

Can not activiate my replace sim as I ost my old sim

YYOBAY — Sun, 23 Feb 2025 20:35:05 GMT

I lost my old SIM card so ordered a replacement, which arrived 20days before. But I still can't acti ate my replace sim even my son go to the shop and call 150 many timesAs I am not in town But I need it to operate my bank accout How can you urgent help??

Re: Can not activiate my replace sim as I ost my old sim

Chris_B — Sun, 23 Feb 2025 21:30:41 GMT

@YYOBAY Only the account holder can speak with customer support about getting the sim activated. If this was a replacement sim and you requested a replacement because of a lost sim it should already be good to go. Please read THIS Out of town ? If you’re outside the UK you can not activate it while outside the UK.

Re: Can not activiate my replace sim as I ost my old sim

YYOBAY — Sun, 23 Feb 2025 21:40:02 GMT

Thanks for you replied$

I am in oversea but My son holding the replace sim that he is in uk.

I want he activate the replace sim and get the sms for me .

How difficult in it !

Can you help??

Re: Can not activiate my replace sim as I ost my old sim

Chris_B — Sun, 23 Feb 2025 21:53:59 GMT

@YYOBAY You’ll need to speak with customer support yourself. This is a public forum not customer support and I don’t work for EE so can not help you activate it.