topic Re: Online Sim in SIM cards & Porting

Online Sim

laurensm — Tue, 18 Feb 2025 15:27:19 GMT

Good Afternoon,

I got a Samsung book from yourselves , however i have no sim. Can you please advise?

Many Thanks

Rach_H — Tue, 18 Feb 2025 18:01:48 GMT

Welcome to the Community!

Did you take out the Samsung Book instore, or did you place an order online, or after speaking with the team?

Rach

laurensm — Tue, 18 Feb 2025 18:51:13 GMT

i got it online
thanks
Lauren

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Rach_H — Tue, 18 Feb 2025 18:38:39 GMT

Have you checked all the packaging, to make sure the SIM hasn't gotten lost, @laurensm?

Rach

laurensm — Mon, 24 Feb 2025 18:31:19 GMT

Good Evening,

I have checked everywhere I can think off, can i please have a replacement sent out ?

Please advise?

Many Thanks

Christine

Rach_H — Tue, 25 Feb 2025 08:20:12 GMT

If you give our team a call then they will be able to get you sorted with a replacement, or you can pop into your local store, with photo ID.

Rach