topic Re: SIM Card in SIM cards & Porting

SIM Card

Brandonbarrett2 — Tue, 14 Jan 2025 16:39:57 GMT

Hi it saying on my EE account regarding a SIM card, I haven’t received a SIM card, I was trying to order one today on my account and it won’t let me. Can someone look into this please. Thanks, Janet.

Mod edit - Full name removed

Re: SIM Card

XRaySpeX — Tue, 14 Jan 2025 16:47:25 GMT

How doesn't it not let you? What happens when you try? Any error msg?

Re: SIM Card

Peter_W — Tue, 14 Jan 2025 18:42:25 GMT

Hey there @Brandonbarrett2.

Thanks for reaching out to us here on the Community 😊

What exactly is it saying on your account, please feel free to upload a screenshot if you'd like.

Also do you have a SIM with us already and want to order a second line, or do you have a different service and want to add mobile too?
Peter