Transferring my ee sim number from a physical sim to new eSIM on ipad

Rick10 — Fri, 10 Jan 2025 09:41:23 GMT

I have tried doing this directly but the operating system on old iPad is not compatible and I can’t upgrade it as not enough memory. I have tried logging in to me ee account but it says the number I am transferring is already linked however it says in My account unknown device. I think I need a QR code from somewhere but how do I get it?

Re: Transferring my ee sim number from a physical sim to new eSIM on ipad

Christopher_G — Fri, 10 Jan 2025 13:15:45 GMT

Hi @Rick10

Welcome to the community.

You can get a replacement eSIM through your EE App account by following the steps below on your new device:

login to the EE app on your mobile
choose your device
scroll down, select Check settings
scroll down to Device and SIM
select Replace my SIM/eSIM
follow the steps shown

If you're unable to do that, you can give us a call on 150 or pop into your nearest EE Store with photo ID.

Chris

topic Transferring my ee sim number from a physical sim to new eSIM on ipad in SIM cards & Porting

Transferring my ee sim number from a physical sim to new eSIM on ipad

Re: Transferring my ee sim number from a physical sim to new eSIM on ipad