https://community.ee.co.uk/t5/SIM-cards-Porting/Cant-activate-esim/m-p/1492051#M51538 <P>So I transferred esims between phone and it said nothing about needing to keep the original number to activate it after, not knowing I deleted the number off the phone A &nbsp;as I thought that would be the reason the sim card was not activating on Phone B now i went back and its asking me to verify the e sim change by number but neither phone has the number, the 24/7 chat isnt replying to me for some reason and I need this urgently.</P> Sat, 04 Jan 2025 18:35:39 GMT ser_dro 2025-01-04T18:35:39Z https://community.ee.co.uk/t5/SIM-cards-Porting/Cant-activate-esim/m-p/1492051#M51538 <P>So I transferred esims between phone and it said nothing about needing to keep the original number to activate it after, not knowing I deleted the number off the phone A &nbsp;as I thought that would be the reason the sim card was not activating on Phone B now i went back and its asking me to verify the e sim change by number but neither phone has the number, the 24/7 chat isnt replying to me for some reason and I need this urgently.</P> Sat, 04 Jan 2025 18:35:39 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Cant-activate-esim/m-p/1492051#M51538 ser_dro 2025-01-04T18:35:39Z https://community.ee.co.uk/t5/SIM-cards-Porting/Cant-activate-esim/m-p/1492082#M51539 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3655408">@ser_dro</a>&nbsp; You’ll have to call customer support tomorrow morning now. &nbsp; Moving a number from an eSIM to a different eSIM will require a confirmation text sent to the first device. &nbsp;It’s called security as obviously you wouldn’t want someone to try and take over your number.&nbsp;</P> Sat, 04 Jan 2025 21:28:59 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Cant-activate-esim/m-p/1492082#M51539 Chris_B 2025-01-04T21:28:59Z