topic Re: Porting number from Three - is this normal? in SIM cards & Porting

Porting number from Three - is this normal?

martin2345uk — Mon, 16 Dec 2024 15:53:53 GMT

The online form on the EE site would not accept my PAC, so I called up and the lady took the details over the phone. She confused me a bit by saying I need to make a call now, from the temporary EE number, and someone has to answer; and then I need to make a second call from it in 24 hours, and again someone needs to answer, for the port to go through...??

Also I have received a text to the temporary EE number saying "Well transfer your number by 6pm on (DD/MM) - should that not have an actual date in there..??

Thanks

Re: Porting number from Three - is this normal?

XRaySpeX — Mon, 16 Dec 2024 16:43:04 GMT

Whatever it says it'll be within 1 working day of you activating the EE SIM on the EE network.

Re: Porting number from Three - is this normal?

martin2345uk — Mon, 16 Dec 2024 20:29:20 GMT

Does "activating the EE sim on the EE network" just involve putting in a phone and making a call or something..?

Re: Porting number from Three - is this normal?

XRaySpeX — Mon, 16 Dec 2024 21:40:01 GMT

Yes.

Re: Porting number from Three - is this normal?

martin2345uk — Tue, 17 Dec 2024 20:47:27 GMT

Thanks, it all seems to have gone through okay today!

Re: Porting number from Three - is this normal?

XRaySpeX — Tue, 17 Dec 2024 20:51:54 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.