topic Re: Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts in SIM cards & Porting

Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

nairn62 — Mon, 22 Jan 2024 11:59:10 GMT

Hi,

I've just signed up for EE 500 full-fibre broadband. I want to buy a new SIM card for a mobile phone. I get a popup on EE's website, which displays the offer:

You’ve unlocked exclusive phone discounts and unlimited data mobile SIMs from just £10 a month.

My problem is that I cannot find this offer anywhere on EE's shop website. Does anyone know how I can purchase a new SIM card with this £10 a month off?

Thanks.

Re: Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

Leanne_T — Mon, 22 Jan 2024 14:16:31 GMT

Hi @nairn62

Thanks for coming here.

You can find mobile offers for EE Broadband customers online here - Unlimited data unlocked (ee.co.uk) or please call us on and the team will be happy to help 🙂

Leanne.

Re: Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

Janetsg — Mon, 16 Dec 2024 16:47:47 GMT

Have accidentally unlocked unlimited data and it says I'll be paying £10 a month for it. Help. Don't know how this happened. How can I cancel this 'unlock'?

Re: Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

Katie_B — Mon, 16 Dec 2024 16:51:26 GMT

Hi @Janetsg.

Thanks for coming here.

Are you a pay as you go customer with EE or BT?

Katie

Re: Unlimited mobile data. Now unlocked. You’ve unlocked exclusive phone discounts

Janetsg — Mon, 16 Dec 2024 17:52:41 GMT

Have spoken to EE and they say I have not signed up to anything new and will not be charged an additional £10 per month. So, sorted, thankyou 🙂