https://community.ee.co.uk/t5/SIM-cards-Porting/Number-port/m-p/1483569#M51115 <P>Hi, I ported my phone number over today and now cannot use mobile data or call/text.&nbsp;<BR />I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”</P><P>The my new ESIM shows up without a number but in settings&gt;phone it shows up as the temporary number. I cannot connect to EE service or data using this number. Or either number at the moment.</P> Tue, 10 Dec 2024 12:09:53 GMT B_white2 2024-12-10T12:09:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Number-port/m-p/1483569#M51115 <P>Hi, I ported my phone number over today and now cannot use mobile data or call/text.&nbsp;<BR />I have had the confirmation text however my old sim shows up with my personal number and does not work with mobile service “failed service authentication”</P><P>The my new ESIM shows up without a number but in settings&gt;phone it shows up as the temporary number. I cannot connect to EE service or data using this number. Or either number at the moment.</P> Tue, 10 Dec 2024 12:09:53 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Number-port/m-p/1483569#M51115 B_white2 2024-12-10T12:09:53Z https://community.ee.co.uk/t5/SIM-cards-Porting/Number-port/m-p/1483572#M51116 <P>If your port-in day is today, 10th Dec, it can sometimes take until the end of the day for all service to transfer.</P> <P>If you've received the confirmation text, be sure to restart your phone if you've not already. If nothing changes by end-of-day, contact EE-CS on 150 from your mobile or 07953 966150.</P> <P>They have access to your specific individual account to advise further.</P> Tue, 10 Dec 2024 12:19:18 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Number-port/m-p/1483572#M51116 bristolian 2024-12-10T12:19:18Z