topic Re: number transfer in SIM cards & Porting

number transfer

millie679 — Wed, 04 Dec 2024 23:59:36 GMT

I submitted an order for a new sim card online, im changing from sky to ee so i entered a pac code to keep my current number.

i received my sim card today but it does not have my current number on it?

how do i fix this, what do i do, i need my number!

Re: number transfer

XRaySpeX — Thu, 05 Dec 2024 00:10:12 GMT

Your no. should port within 1 working day of you activating your EE SIM on the EE network.

Re: number transfer

Lesley_W — Thu, 05 Dec 2024 10:58:54 GMT

Hi @millie679

Welcome to our community.

It is normal for the SIM to come with a temporary number for your number to transfer over to replace. Have you made a call or sent a text from the new SIM yet?

Lesley