https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card-failed/m-p/1481066#M50937 <P>My phone complains there is no sim card inserted. I have lost text and phone call capability. Having recently given up our land line, it would appear I have no way of contacting EE for a new sim card.</P><P>Looking at the website I am told ring 150, can't do that. Send a text to 150, can't do that.</P><P>Is my only option to drive to an EE shop?</P><P>&nbsp;</P> Tue, 03 Dec 2024 15:19:37 GMT Rightcant 2024-12-03T15:19:37Z https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card-failed/m-p/1481066#M50937 <P>My phone complains there is no sim card inserted. I have lost text and phone call capability. Having recently given up our land line, it would appear I have no way of contacting EE for a new sim card.</P><P>Looking at the website I am told ring 150, can't do that. Send a text to 150, can't do that.</P><P>Is my only option to drive to an EE shop?</P><P>&nbsp;</P> Tue, 03 Dec 2024 15:19:37 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card-failed/m-p/1481066#M50937 Rightcant 2024-12-03T15:19:37Z https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card-failed/m-p/1481134#M50938 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3114715">@Rightcant</a></SPAN>&nbsp;</P><P>Thanks for coming to the community.&nbsp;</P><P>I am sorry you're getting this error message, are you able to try the SIM in another phone at all to make sure this is the SIM card and not the device?&nbsp;</P><P>If this is the SIM and you need a replacement, you would need to contact us from any other phone or pop into an EE Store with photo ID and a guide will get the SIM replaced for you.&nbsp;</P><P>Thanks.&nbsp;</P><P>Leanne.</P> Tue, 03 Dec 2024 17:29:43 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Sim-card-failed/m-p/1481134#M50938 Leanne_T 2024-12-03T17:29:43Z