topic Number porting in SIM cards & Porting

Number porting

Bearsy123 — Sat, 30 Nov 2024 09:29:47 GMT

Hi can someone help I recieved a message yesterday informing me my porting from Vodafone was now complete although my Vodafone number has now shut down the number hasn't ported. This is devastating for my business as I rely heavily on this mobile number I've been out of service for 24 hours now

Re: Number porting

bristolian — Sat, 30 Nov 2024 10:20:53 GMT

If your port-in was complete on Friday and have received confirmation of it, but your EE phone is still using your temp number, you should contact EE-CS on 150.

They have access to your individual account and can advise further.

Re: Number porting

Lesley_W — Sat, 30 Nov 2024 12:28:41 GMT

Hi @Bearsy123

Welcome to our community.

I'm sorry to hear your number transfer hasn't went smoothly, have you restarted the phone since receiving that message?

Lesley