https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477549#M50783 <P>That would be the issue then. Unfortunately E-SIM is not available on Pay As You Go, it is only available on a Pay Monthly contract.</P> Sun, 24 Nov 2024 19:03:52 GMT Matt_124 2024-11-24T19:03:52Z https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477533#M50779 <P>Hi there, I just signed up for a new sim and plan and yet I had no option to pick an ESIM instead of a physical one <span class="lia-unicode-emoji" title=":grinning_face_with_sweat:">😅</span> I’m still on a foreign number and for some reason can’t call the help line and it isn’t letting me use chat, how do I request the info for the ESIM?&nbsp;<BR />Does anyone know?&nbsp;<BR /><BR /></P> Sun, 24 Nov 2024 18:08:07 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477533#M50779 KarlicK 2024-11-24T18:08:07Z https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477543#M50780 <P>Is it a Pay As You Go or Pay Monthly SIM you've ordered?</P> Sun, 24 Nov 2024 18:35:15 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477543#M50780 Matt_124 2024-11-24T18:35:15Z https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477544#M50781 <P>I think it was a pay as you go</P> Sun, 24 Nov 2024 18:39:05 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477544#M50781 KarlicK 2024-11-24T18:39:05Z https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477549#M50783 <P>That would be the issue then. Unfortunately E-SIM is not available on Pay As You Go, it is only available on a Pay Monthly contract.</P> Sun, 24 Nov 2024 19:03:52 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Requesting-an-Esim/m-p/1477549#M50783 Matt_124 2024-11-24T19:03:52Z