topic Re: Number transfer in SIM cards & Porting

Number transfer

clairec1982 — Wed, 20 Nov 2024 17:59:30 GMT

I'm having this problem too, did you resolve it?

Re: Number transfer

Matt_124 — Wed, 20 Nov 2024 16:55:32 GMT

@clairec1982

I would recommend doing the number transfer after you receive the EE SIM, the web form has never been great for this.

Put your new EE SIM in a phone and text PORT to 150.

This will then ask for the number you want to bring across and the PAC code. It will then give you a timeline for when your number will move across.

Re: Number transfer

clairec1982 — Wed, 20 Nov 2024 17:21:06 GMT

this worked perfectly - being ported over tomorrow! Thanks so much 🙂

Re: Number transfer

Matt_124 — Wed, 20 Nov 2024 17:27:08 GMT

No worries, glad to be able to help 🙂

Re: Number transfer

yevhen1952 — Thu, 21 Nov 2024 16:55:47 GMT

no, if EE have such problems and dont have any chat to stay in touch with customers i stay with old operator

Re: Number transfer

Matt_124 — Thu, 21 Nov 2024 19:57:44 GMT

What issues are you having @yevhen1952 ?

EE do offer a Live Chat service for PAYM customers, however this is a community forum and we are all fellow customers answering each others questions.