topic Re: I need pack code in SIM cards & Porting

I need pack code

Dariia — Sun, 14 Jul 2024 10:20:58 GMT

I’m leaving EE they not supporting Ukraine!

Re: I need pack code

Dariia — Sun, 14 Jul 2024 10:17:17 GMT

Charge for calls to Ukraine 300 pounds and ignoring

Re: I need pack code

XRaySpeX — Sun, 14 Jul 2024 10:25:23 GMT

@Dariia : As you want to keep your number, text PAC to 65075. It will respond with your PAC & how much you will have to pay in Early Termination Fees if you are still within your min term. Give the PAC to new provider. This will have the effect of cancelling your EE contract but you may be liable to pay early termination fees. Best to do this in last few days of your contract term so you have little or no overlap.

Re: I need pack code

Dariia — Sun, 14 Jul 2024 10:31:14 GMT

No i can’t send any text because horrible EE blocked my number

Re: I need pack code

XRaySpeX — Sun, 14 Jul 2024 10:36:50 GMT

Then you'll need to phone CS for your PAC.

Why has EE blocked your no.?

Re: I need pack code

Dariia — Sun, 14 Jul 2024 10:43:39 GMT

I thought calls to Ukraine is for free like other provider

but EE stop it this year and no one let to know by text or mail about changes! Then charge me for 300 pounds for calls to Ukraine it’s fair! And I will not pay this amount! I’m from Ukraine alone mother with two kids on benefits in UK ! I cant pay from kids money! I don’t have job! With little infant now! And they kidding me, after one week unblocked, change my plan and again blocked! Bill 300 hundred pounds this is ridiculous!

Re: I need pack code

Dariia — Sun, 14 Jul 2024 11:17:01 GMT

I can’t phone I can’t text

Re: I need pack code

Leanne_T — Sun, 14 Jul 2024 12:07:37 GMT

Hi @Dariia

Thanks for coming to the community.

I would love to help you with the account and have sent you a private message on here for some details.

Leanne.

Re: I need pack code

XRaySpeX — Sun, 14 Jul 2024 12:25:59 GMT

Can't you use another phone?

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: I need pack code

Dariia — Sun, 14 Jul 2024 13:34:31 GMT

Everyone just can writing! Someone can do something?
unblock my number!

Re: I need pack code

XRaySpeX — Sun, 14 Jul 2024 13:43:22 GMT

That's what this place is, a user discussion group! We can't fix issues with EE systems, particularly account specific ones, just advise about them. Anything more you need to talk with CS.

Re: I need pack code

Leanne_T — Sun, 14 Jul 2024 14:13:00 GMT

Hi @Dariia

I have sent you a private message on the community, if you can take a look and get back to me.

Thanks.

Leanne.

Re: I need pack code

Dyari1 — Wed, 09 Oct 2024 22:06:31 GMT

I need pack code

Re: I need pack code

XRaySpeX — Wed, 09 Oct 2024 22:11:31 GMT

@Dyari1 : Do you want to:

Unlock your phone & use it on other networks (PAC)? OR
Unblock your SIM after trying too many incorrect PINs (PUK)?

Re: I need pack code

Nurmila — Wed, 13 Nov 2024 02:05:28 GMT

I need a my pack code

Re: I need pack code

Chris_S — Wed, 13 Nov 2024 08:55:14 GMT

Hi @Nurmila I'm sorry to hear that you're looking to leave, is there anything making you want to go?

If you have one number on your account, you can text PAC to 65075

If you have more that one number on your account, you'd just ned to speak to one of our guides.

To speak to a guide, you'd just need to dial 150 from an EE phone or 07953 966 150 from any other phone, you can find our contact us page here

Chris S