topic Re: Need to unblock Sim card and Number in SIM cards & Porting

Need to unblock Sim card and Number

Hydraulink — Wed, 06 Nov 2024 22:03:56 GMT

I need to get one of my numbers unblocked after one of phones was stolen. Have received the new SIM, but not activsating and wondering if the block is still on the number and on this sim. I have entered the pass code, but nothing is happening.

Please advise.

Re: Need to unblock Sim card and Number

XRaySpeX — Thu, 07 Nov 2024 00:30:44 GMT

A replacement SIM should not be blocked. It is the stolen SIM that is blocked.

Re: Need to unblock Sim card and Number

Linzi_H — Thu, 07 Nov 2024 08:10:08 GMT

Hi @Hydraulink

If you can contact our team directly, we can double check the replacement SIM card and make sure this is registered as expected for you.

Linzi