How do I contact EE from abroad when my SIM has stopped working

vivgreen — Wed, 06 Nov 2024 12:57:17 GMT

How do I contact EE from abroad when SIM has stopped working so cannot call / text or receive verification codes

Re: How do I contact EE from abroad when my SIM has stopped working

Ali_A — Wed, 06 Nov 2024 15:00:48 GMT

Hi @vivgreen

Welcome to the EE Community

The best way to contact Customer Care is to give us a call, where a guide will be able to help you. If it's a bit busy you'll be offered the option for a call back so you don't have to wait on the phone. Contact Us From Abroad| Help & Support - EE

Alternatively if you'd prefer to speak to our live chat guides you can do this through the EE app. Just click on the Help icon > Message Us

In the mean time, have you tried a manual network search on your phone to manually connect to a network?

Ali

topic Re: How do I contact EE from abroad when my SIM has stopped working in SIM cards & Porting

How do I contact EE from abroad when my SIM has stopped working

Re: How do I contact EE from abroad when my SIM has stopped working