https://community.ee.co.uk/t5/SIM-cards-Porting/Customer-services-mobile/m-p/1464937#M50175 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4490122">@MBrunton</a></SPAN>.&nbsp;</P> <P>I am sorry to hear you have not been able to connect with an agent.</P> <P>Did you call in the evening? sometimes call wait times can be a little longer than during the day.</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Fri, 25 Oct 2024 13:02:43 GMT Katie_B 2024-10-25T13:02:43Z https://community.ee.co.uk/t5/SIM-cards-Porting/Customer-services-mobile/m-p/1464827#M50167 <P>I have 3 sims wit EE and now need to cancel one of them as it’s no longer needed. Spend ages trying to get through to customer sets only to have a digital voice tell me that there was a 45 minute wait to speak to someone so to either wait or try later.&nbsp;<BR />Why is it so difficult to contact EE customer services all I want to do is cancel 1 sim. Even went into EE store and they directed me to ring 150 as they couldn’t do it.</P><P>What a shambles wish I had stayed with my previous provider&nbsp;</P> Fri, 25 Oct 2024 10:22:21 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Customer-services-mobile/m-p/1464827#M50167 MBrunton 2024-10-25T10:22:21Z https://community.ee.co.uk/t5/SIM-cards-Porting/Customer-services-mobile/m-p/1464937#M50175 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4490122">@MBrunton</a></SPAN>.&nbsp;</P> <P>I am sorry to hear you have not been able to connect with an agent.</P> <P>Did you call in the evening? sometimes call wait times can be a little longer than during the day.</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Fri, 25 Oct 2024 13:02:43 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Customer-services-mobile/m-p/1464937#M50175 Katie_B 2024-10-25T13:02:43Z