https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1463100#M50118 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4537934">@Cesca1</a></SPAN>, thanks for reaching out to us here on the EE Community.&nbsp;</P> <P>Just to be sure, is it your EE SIM that you've inserted to your phone, or are you still using your BT one?&nbsp;</P> <P>Also is service showing when you look at your phone's signal bars?<BR />Peter</P> Tue, 22 Oct 2024 12:26:25 GMT Peter_W 2024-10-22T12:26:25Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1463009#M50111 <P>I have changed my BT Sim to EE, but I have no phone service. I can’t call out or accept calls. I need to speak to EE but no way of speaking with them other than to call which I am unable to do, any idea of how I get this sorted as I need my phone.&nbsp;</P> Tue, 22 Oct 2024 10:14:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1463009#M50111 Cesca1 2024-10-22T10:14:47Z https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1463100#M50118 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4537934">@Cesca1</a></SPAN>, thanks for reaching out to us here on the EE Community.&nbsp;</P> <P>Just to be sure, is it your EE SIM that you've inserted to your phone, or are you still using your BT one?&nbsp;</P> <P>Also is service showing when you look at your phone's signal bars?<BR />Peter</P> Tue, 22 Oct 2024 12:26:25 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/SIM-card/m-p/1463100#M50118 Peter_W 2024-10-22T12:26:25Z