topic Re: How to save my ee number in SIM cards & Porting

How to save my ee number

idamghaniyahya — Sat, 19 Oct 2024 11:19:45 GMT

I have recently purchased a SIM card and registered it under my name in the system. I would like to know if I need to make regular payments or recharge the SIM card to keep it active, considering that I only use it for receiving SMS and not for any other services.

Re: How to save my ee number

Northerner — Sat, 19 Oct 2024 11:52:22 GMT

Hi @idamghaniyahya

Please read EE hibernation policy. You need to make a chargeable activity within every 60 days.

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls

Thanks

Re: How to save my ee number

XRaySpeX — Sat, 19 Oct 2024 13:05:15 GMT

I presume it is a PAYG SIM.

To keep your PAYG SIM alive, within every 179 days you need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Texts are free to receive worldwide. So you will need to make use of your top-ups in other ways.