https://community.ee.co.uk/t5/SIM-cards-Porting/Activate-sim/m-p/1455578#M49729 <P>Hi, &nbsp;my old phone touch screen broken. I am still on contract so asked for a replacement SIM card I could use in an old phone until the other one gets fixed. &nbsp;We know this. Anyways sim arrives today but to activate it. It wants to send a code to the old phone. &nbsp;I can’t call cos phone won’t work &nbsp; Help! &nbsp;Did we do away with the chat online?&nbsp;</P> Tue, 08 Oct 2024 12:35:42 GMT Kaka81 2024-10-08T12:35:42Z https://community.ee.co.uk/t5/SIM-cards-Porting/Activate-sim/m-p/1455578#M49729 <P>Hi, &nbsp;my old phone touch screen broken. I am still on contract so asked for a replacement SIM card I could use in an old phone until the other one gets fixed. &nbsp;We know this. Anyways sim arrives today but to activate it. It wants to send a code to the old phone. &nbsp;I can’t call cos phone won’t work &nbsp; Help! &nbsp;Did we do away with the chat online?&nbsp;</P> Tue, 08 Oct 2024 12:35:42 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Activate-sim/m-p/1455578#M49729 Kaka81 2024-10-08T12:35:42Z https://community.ee.co.uk/t5/SIM-cards-Porting/Activate-sim/m-p/1455591#M49730 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1586868">@Kaka81</a>&nbsp; live chat is available via the EE app under help. &nbsp;Silly question but doesn’t your original SIM fit in your other device ?&nbsp;</P> Tue, 08 Oct 2024 12:50:23 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Activate-sim/m-p/1455591#M49730 Chris_B 2024-10-08T12:50:23Z