topic Re: Sim Disaster in SIM cards & Porting

Sim Disaster

K_P1 — Sun, 06 Oct 2024 08:11:22 GMT

Hi,

I need help on what to do. I have accidentally switched to eSIM and then tried to switch back to my physical sim by deleting my eSIM. Then I realised I have made a mistake. Someone help me please!

Re: Sim Disaster

Northerner — Sun, 06 Oct 2024 08:24:44 GMT

Hi @K_P1

You'll need to go into any EE store and pick up a new SIM or order here:

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks

Re: Sim Disaster

K_P1 — Sun, 06 Oct 2024 08:57:28 GMT

Would they just give me a physical sim to put in my phone or will they give me an eSIM QR?

Re: Sim Disaster

bristolian — Sun, 06 Oct 2024 09:05:53 GMT

Any EE retail shop can supply a replacement physical SIM providing you have photo-ID.