topic Re: REQUIRE A REPLACEMENT SIM in SIM cards & Porting

REQUIRE A REPLACEMENT SIM

ROBERTO16 — Sat, 04 May 2024 19:51:36 GMT

Re: REQUIRE A REPLACEMENT SIM

XRaySpeX — Sat, 04 May 2024 20:05:55 GMT

Why do you need 1?

Take phone & old SIM into an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

You can only use the online form when you just need a different sized SIM for a new phone.

Re: REQUIRE A REPLACEMENT SIM

bristolian — Sat, 04 May 2024 20:11:16 GMT

Why do you require a replacement SIM?

Re: REQUIRE A REPLACEMENT SIM

Thunt4986 — Sun, 29 Sep 2024 00:17:25 GMT

I lost phone and need replacement

Re: REQUIRE A REPLACEMENT SIM

Thunt4986 — Sun, 29 Sep 2024 06:57:40 GMT

Replacement sim card number

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Re: REQUIRE A REPLACEMENT SIM

Michael_D — Sun, 29 Sep 2024 07:23:45 GMT

Hi @Thunt4986

Thanks for coming to the community.

There are a couple of ways to get a replacement SIM.

You can give our customer service guides a call, and they'll get your existing SIM blocked and arrange for a replacement one to be posted.

Alternatively, if you are near an EE store and you are the account holder, you can go in with photo ID (either a passport or driving licence) and they'll activate a SIM with your number.

Michael