topic Re: Can I buy back my old mobile number? in SIM cards & Porting

Can I buy back my old mobile number?

HHH1234567 — Fri, 27 Sep 2024 12:21:25 GMT

As the title says, can I buy back my old mobile number that I used to have on EE?

Re: Can I buy back my old mobile number?

Schockwave — Fri, 27 Sep 2024 12:29:07 GMT

Welcome to the community,

It depends on how long ago you used your mobile number, as they go into hibernation and after 273 days your number will be recycled, you cannot actually buy back your mobile number, but if it has gone into hibernation, you can reactivate it:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642

Re: Can I buy back my old mobile number?

Ali_A — Fri, 27 Sep 2024 14:16:15 GMT

@HHH1234567

If you have an active line with us, be it Pay Monthly or Pay as you go, you can contact Customer Service team to request a number change and specify the number you are looking for. This is a chargeable service.

The team will raise a query for you and if number is unallocated and available it may be possible to have it transferred onto your active EE line.

It may be worth trying to call your old number first, to check if its already been recycled and reallocated to someone else. In which case it would not be possible to claim your old number.

Ali