topic Re: Number in SIM cards & Porting

Number

ABH12 — Thu, 26 Sep 2024 19:10:05 GMT

Hi how do i change my number? I’m ringing 150 which is sending me a link which has no option to change number.

Re: Number

Katie_B — Thu, 26 Sep 2024 10:29:40 GMT

Hello @ABH12.

Are you looking to change your number by porting a number from another network?

Katie

Re: Number

ABH12 — Thu, 26 Sep 2024 10:35:44 GMT

No i’m being harassed constantly on my current number

Re: Number

ABH12 — Thu, 26 Sep 2024 11:25:45 GMT

Hi can i request a call from customer service I can’t get through to anyone

Re: Number

Michael_D — Thu, 26 Sep 2024 13:28:17 GMT

Hi @ABH12

We're not able to request a call back for you from here. I understand that there may be a wait to speak to someone over the phone, but you would need to give them another call to request to change the number.

You can see how to reach the team on our Contact Us page.

Michael

Re: Number

XRaySpeX — Thu, 26 Sep 2024 19:00:14 GMT

@ABH12 : You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed.