https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-only-question/m-p/1446675#M49357 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4550877">@L4OTH</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It is great to hear that you are moving over to EE.</P> <P>You would get the choice of choosing an eSIM or a physical SIM when you are ordering, but you'd normally only see the option to download it if the eSIM was chosen, otherwise we'd post a physical one out.</P> <P>Don't worry about the number moving over before you are up and running, it needs the SIM to be connected in a phone to start the number port process.</P> <P>Do you have anything with the temporary EE mobile number on it? (please don't put it here if you do)</P> <P>Michael</P> Thu, 26 Sep 2024 09:56:41 GMT Michael_D 2024-09-26T09:56:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-only-question/m-p/1446338#M49341 <P>Hi...so I've just ordered a new sim only. But I'm confused as it says on the email about downloading my sim but my phone apparently does not support esim.</P><P>I want to keep my old number from Vodafone and thought I ordered a physical sim and gave my pac code when ordering. I still have no confirmation that my physical sim has been sent.....tried to get through to the helpline but was waiting an hour and ended up having to hang up.</P><P>Any help will be appreciated.</P> Wed, 25 Sep 2024 17:38:04 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-only-question/m-p/1446338#M49341 L4OTH 2024-09-25T17:38:04Z https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-only-question/m-p/1446675#M49357 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4550877">@L4OTH</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>It is great to hear that you are moving over to EE.</P> <P>You would get the choice of choosing an eSIM or a physical SIM when you are ordering, but you'd normally only see the option to download it if the eSIM was chosen, otherwise we'd post a physical one out.</P> <P>Don't worry about the number moving over before you are up and running, it needs the SIM to be connected in a phone to start the number port process.</P> <P>Do you have anything with the temporary EE mobile number on it? (please don't put it here if you do)</P> <P>Michael</P> Thu, 26 Sep 2024 09:56:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/New-sim-only-question/m-p/1446675#M49357 Michael_D 2024-09-26T09:56:41Z