https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-e-sim-after-switching-phone/m-p/1445322#M49301 <P>Hi all,</P><P>I got a new phone yesterday and I can’t activate my e-sim on it. I tried during the initial iPhone process however it didn’t work. I would call EE, but I can’t because now my old phone and new phone have no working e-sim.</P><P>I tried using the webchat but it won’t connect me to anyone. Does anyone have any idea what I need to do? Or how to get through to discuss via web chat?</P><P>Thanks.&nbsp;</P> Tue, 24 Sep 2024 14:32:48 GMT DanielBall7 2024-09-24T14:32:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-e-sim-after-switching-phone/m-p/1445322#M49301 <P>Hi all,</P><P>I got a new phone yesterday and I can’t activate my e-sim on it. I tried during the initial iPhone process however it didn’t work. I would call EE, but I can’t because now my old phone and new phone have no working e-sim.</P><P>I tried using the webchat but it won’t connect me to anyone. Does anyone have any idea what I need to do? Or how to get through to discuss via web chat?</P><P>Thanks.&nbsp;</P> Tue, 24 Sep 2024 14:32:48 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-e-sim-after-switching-phone/m-p/1445322#M49301 DanielBall7 2024-09-24T14:32:48Z https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-e-sim-after-switching-phone/m-p/1445344#M49302 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4547031">@DanielBall7</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You can ring customer service by using Skype, see my signature.</P> Tue, 24 Sep 2024 14:55:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-e-sim-after-switching-phone/m-p/1445344#M49302 Schockwave 2024-09-24T14:55:41Z