https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-GR-code-to-get-my-number-on-my-new-phone/m-p/1444107#M49222 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4544007">@Shillz2010</a>&nbsp; if you mean QR code then these are at one time usage thing, &nbsp;when you set up your new phone you should’ve been the option to transfer your eSIM from the old phone to the new phone. &nbsp;providing these are from the same manufacturer.&nbsp;<BR />you’re gonna have to call customer services to request the activation of your eSIM or you can go to an EE store with in date photo ID and request a replacement SIM card.&nbsp;</P> Sun, 22 Sep 2024 21:12:37 GMT Chris_B 2024-09-22T21:12:37Z https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-GR-code-to-get-my-number-on-my-new-phone/m-p/1444094#M49221 <P>Can anyone help me how I retrieve my number. &nbsp;It’s gone from my old phone and not on my new one&nbsp;</P> Sun, 22 Sep 2024 20:32:28 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-GR-code-to-get-my-number-on-my-new-phone/m-p/1444094#M49221 Shillz2010 2024-09-22T20:32:28Z https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-GR-code-to-get-my-number-on-my-new-phone/m-p/1444107#M49222 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4544007">@Shillz2010</a>&nbsp; if you mean QR code then these are at one time usage thing, &nbsp;when you set up your new phone you should’ve been the option to transfer your eSIM from the old phone to the new phone. &nbsp;providing these are from the same manufacturer.&nbsp;<BR />you’re gonna have to call customer services to request the activation of your eSIM or you can go to an EE store with in date photo ID and request a replacement SIM card.&nbsp;</P> Sun, 22 Sep 2024 21:12:37 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-GR-code-to-get-my-number-on-my-new-phone/m-p/1444107#M49222 Chris_B 2024-09-22T21:12:37Z