https://community.ee.co.uk/t5/SIM-cards-Porting/Converting-eSIM-to-SIM/m-p/1440115#M49050 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4531335">@JoeJ81</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>If your son has converted to eSIM we'd need to either get that working or you'd need to order another SIM.</P> <P>How was it he changed to an eSIM? Was it in the EE app?</P> <P>Michael</P> Wed, 18 Sep 2024 08:51:03 GMT Michael_D 2024-09-18T08:51:03Z https://community.ee.co.uk/t5/SIM-cards-Porting/Converting-eSIM-to-SIM/m-p/1439905#M49045 <P>My son has accidentally selected to convert his SIM to an eSIM and now his sim is showing as inactive.</P><P>Is there anyway he can reserve this? Or how does he fix the issue as he cannot use his phone unless on WiFi now.&nbsp;</P> Tue, 17 Sep 2024 18:19:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Converting-eSIM-to-SIM/m-p/1439905#M49045 JoeJ81 2024-09-17T18:19:47Z https://community.ee.co.uk/t5/SIM-cards-Porting/Converting-eSIM-to-SIM/m-p/1440115#M49050 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4531335">@JoeJ81</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>If your son has converted to eSIM we'd need to either get that working or you'd need to order another SIM.</P> <P>How was it he changed to an eSIM? Was it in the EE app?</P> <P>Michael</P> Wed, 18 Sep 2024 08:51:03 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Converting-eSIM-to-SIM/m-p/1440115#M49050 Michael_D 2024-09-18T08:51:03Z