topic Re: Lost my old phone and I want to activate my eSIM on my new phone in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436463#M48932 <P>Sounds like you haven't reported the loss to EE.</P> <P>You need to call CS to report the loss &amp; they will block it &amp; send you a replacement SIM with the same no. to your UK addy.</P> Thu, 12 Sep 2024 11:20:16 GMT XRaySpeX 2024-09-12T11:20:16Z Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436441#M48929 <P>I have lost my phone in Italy yesturday and bought a new one just now.</P><P>I have been trying to activate my eSIM but the last step requires me to enter a pin number which is sent to my phone number which I do not have access right now.</P><P>I really do need the SIM activated because I got 7days left with my holiday.</P><P>Is there any way for me to receive the PIN number via email?</P> Thu, 12 Sep 2024 10:45:38 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436441#M48929 sungjoo 2024-09-12T10:45:38Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436463#M48932 <P>Sounds like you haven't reported the loss to EE.</P> <P>You need to call CS to report the loss &amp; they will block it &amp; send you a replacement SIM with the same no. to your UK addy.</P> Thu, 12 Sep 2024 11:20:16 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436463#M48932 XRaySpeX 2024-09-12T11:20:16Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436468#M48933 <P>Thank you for your reply, but I think you are getting the point wrong.</P><P>I need the eSIM activated here in Italy where I do not have access to the SMS coming to my UK number right now. Therefore I am seeking for any other methods where in which I can activate my eSIM</P> Thu, 12 Sep 2024 11:22:32 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436468#M48933 sungjoo 2024-09-12T11:22:32Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436470#M48934 <P>Well, if you haven't reported it there's no way you'll get your original no. back anywhere.</P> Thu, 12 Sep 2024 11:26:25 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436470#M48934 XRaySpeX 2024-09-12T11:26:25Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436501#M48936 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4405339">@sungjoo</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community, I am sorry you have lost the phone.&nbsp;</P> <P>To activate a new SIM/eSIM you would need the one time pin code. If the SIM has been lost you would need to <A href="https://ee.co.uk/help/contact-ee" target="_blank">call us</A> and get the SIM blocked and the team will look into the available options for the replacement.&nbsp;</P> <P>Leanne.</P> Thu, 12 Sep 2024 11:59:55 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436501#M48936 Leanne_T 2024-09-12T11:59:55Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436510#M48937 <P>I think you'll struggle to get any new SIM activated abroad, especially an electronic one</P> <P>Sooner or later you're likely to hit the problem of UK-despatch, UK-activation or needing your existing SIM working.</P> Thu, 12 Sep 2024 12:06:22 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436510#M48937 bristolian 2024-09-12T12:06:22Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436568#M48938 <P>The problems is that I cannot call you guys because I do not have any SIM activated</P> Thu, 12 Sep 2024 12:50:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436568#M48938 sungjoo 2024-09-12T12:50:49Z Re: Lost my old phone and I want to activate my eSIM on my new phone https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436579#M48939 <BLOCKQUOTE><HR /><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4405339">@sungjoo</a>&nbsp;wrote:<BR /> <P>The problems is that I cannot call you guys because I do not have any SIM activated</P> <HR /></BLOCKQUOTE> <P>+44 7953 966150 can be called from any working phone</P> <P>+44 800 9566000 can be called via Skype on any internet connection.</P> <P>Still think you'll struggle to activate a new SIM outside the UK, but I wish you luck.</P> Thu, 12 Sep 2024 12:59:49 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Lost-my-old-phone-and-I-want-to-activate-my-eSIM-on-my-new-phone/m-p/1436579#M48939 bristolian 2024-09-12T12:59:49Z