https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-new-SIM-as-the-old-ESIM-is-deleted/m-p/1434936#M48878 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4527433">@8Gisthefuture</a>&nbsp; if you go to a EE store you will need to take in date photo ID with you. &nbsp;If you call customer services you’ll have to pass a security check first. &nbsp;&nbsp;</P> Mon, 09 Sep 2024 19:45:03 GMT Chris_B 2024-09-09T19:45:03Z https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-new-SIM-as-the-old-ESIM-is-deleted/m-p/1434930#M48877 <P>Ordered a new SIM as the ESIM was not working properly. However I cannot activate the new SIM as I deleted the old ESIM. What should I do? Also what security checks/verifications will they do if I call them or go to the store? Will I have to show them my ID, email me a code etc. Thanks</P><P>&nbsp;</P> Mon, 09 Sep 2024 19:24:33 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-new-SIM-as-the-old-ESIM-is-deleted/m-p/1434930#M48877 8Gisthefuture 2024-09-09T19:24:33Z https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-new-SIM-as-the-old-ESIM-is-deleted/m-p/1434936#M48878 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4527433">@8Gisthefuture</a>&nbsp; if you go to a EE store you will need to take in date photo ID with you. &nbsp;If you call customer services you’ll have to pass a security check first. &nbsp;&nbsp;</P> Mon, 09 Sep 2024 19:45:03 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Can-t-activate-new-SIM-as-the-old-ESIM-is-deleted/m-p/1434936#M48878 Chris_B 2024-09-09T19:45:03Z