https://community.ee.co.uk/t5/SIM-cards-Porting/e-sim/m-p/1431611#M48809 <P>Hi I've just broken my phone and brought a new one but have discovered it had an e sim rather than a physical one</P><P>how do I get a new e sim with the same details as before</P> Fri, 06 Sep 2024 17:42:41 GMT stevesimm 2024-09-06T17:42:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/e-sim/m-p/1431611#M48809 <P>Hi I've just broken my phone and brought a new one but have discovered it had an e sim rather than a physical one</P><P>how do I get a new e sim with the same details as before</P> Fri, 06 Sep 2024 17:42:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/e-sim/m-p/1431611#M48809 stevesimm 2024-09-06T17:42:41Z https://community.ee.co.uk/t5/SIM-cards-Porting/e-sim/m-p/1431629#M48811 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4523184">@stevesimm</a>&nbsp; if you call customer services they can remotely enable the eSIM on your new device or alternatively you can go to an EE store and request a replacement Sim, you need in date photo ID with you.&nbsp;</P> Fri, 06 Sep 2024 18:34:07 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/e-sim/m-p/1431629#M48811 Chris_B 2024-09-06T18:34:07Z